As the web has grown, so has a need for expert witnesses on websites. Any field can bring disputes, not least one relatively new and not always understood. Informed input in web related cases is critical.
Evidence, or advice needs to be accurate and accessible, although we must meet other professional criteria:
- Our expert will have in depth knowledge of website development, the build process, search performance, user interaction.
- They will set views down in a suitable manner and be aware of Civil Procedure Rules, Practice Directions, Protocols.
- They will be used to giving oral evidence, being cross examined, handling written questions, meeting with other experts.
Above all, a good expert witness should ensure facts and opinions are clear to all. If a case fails to be understood due to technical confusion, or poor communication, they have not done their job.
Meeting Specialist Needs
The expert working with you will have substantial industry experience. From the birth of the web, to the latest developments and ongoing research.
Their investigations are aided by software developed for the task, sound understanding of where to access information and industry contacts across the globe. All part of a scientific approach and a further key aspect.
An expert witness on a website, or any matter, is there to offer opinion as well as fact. In our case, this opinion will be based on analysing and reporting on thousands of websites, of most types imaginable.
The Nature of Expert Reports
Expert witness reports on websites rarely avoid technical content but this must be well explained, ideally, so that someone who has never seen a website would understand the conclusions.
Focusing on matters in hand, or instructions is a requirement for an expert and helps bring clarity. Rather than diverging into unwanted areas, they can address any misunderstanding on points the parties are looking at.
They can also add new dimensions to existing views, remove technical barriers, relate points of dispute to what should have taken place. This could be on the relationship between web developer and client, or wider business aspects.
Analysing Business Value
Whilst a website in itself consists of files, images and databases on a server, the purpose can be a core point. Have business objectives been met, is the website able to be managed by a business and serve their clients.
The need to work with search engines may be a specifically contracted point. A complex area, as full of myths as reality, yet one we specialise in. We have worked with market leaders to make search engine optimisation better understood.
A website, or domain can also have a monetary value, or be expected to add value to a business. These can be assessed and fully explained.
Duty & Communication
In case you are not familiar with using an expert, except when engaged as an adviser, they do not as such represent you, their duty is to the Court. They are likely to be paid by one or more parties involved but must be impartial.
Impartiality does not mean you are restricted in supplying information, or from contacting an expert witness, often the opposite. If expert evidence is to serve the court, no party should feel hindered in contributing.
Your input does not need to follow technical dogma, or any party feel at a disadvantage from lack of knowledge, everyday language is fine. We also try to help with cases of all sizes, including fast track, or small claims.
Our experts may be devoted to the web but also to making this a positive experience, by all means get in touch if we can help.