The UK’s well known red phone boxes were designed with privacy in mind. So not a new concept but now likely to be managed by digital encryption.
Recent developments are useful for maintaining privacy, yet they provide additional routes to access information. This requires those you trust with your data to understand the risks and have sound policies.
A duty we take seriously, so you can feel safe with the support you receive. As far as the law and operational requirements allow, we will protect your personal information, unless you agree for this to be shared.
Your data will be stored securely and accessed on a need to know basis. We do not share, sell, or give out personal details, our web servers and working PCs are well protected and monitored for intrusion.
Whether we have distant contact, such as emails, or telephone calls, or meet in person, your wishes on privacy are observed, along with regulatory requirements.
Regulation & Your Rights
The Data Protection Act 1998 still forms a basis for protection, which increased in May 2018, via Europe wide General Data Protection Regulation (GDPR). This gives individuals choice on how data is used, along with greater fairness and transparency.
The new regulation was primarily aimed at complex data gathering and unseen personal profiling. Whilst we only collect data as part of an open process, following the principles of regulation still makes sense.
The data controller for information collected via this website is The Website Report Service, Thames Street, Weybridge, Surrey KT13 8JR.
Our lawful basis for gathering and holding your data is legitimate interest in meeting client requests, where clients freely provided the data. Where required, this may be retained for current and future support.
You should be aware of your rights under GDPR:
- To know what information is collected and how – In this case supplied by you, via a form, email, or phone.
- To understand how your data is used – We only use your personal data to provide supportive website services.
- To access your data and have this corrected, or deleted – We are happy to comply, well within the month allowed.
- To know if your data will be shared – Other than internally, we may share data with closely linked support services.
- To be aware of unknown, or untoward effects – More applicable to social, or ad data, we knowingly cause no ill effect.
- Not to be subject to automated decision making, or profiling – Again, more ad, or social network related.
Ensuring Data Privacy
If you have any queries on GDPR compliance, or any aspect of privacy, or management of your data, please contact us.
You also have a right to raise concerns about the way your data is being managed with the Information Commissioner's Office (ICO).
Beyond legislation, a key aspect of protecting personal data is to understand why this is being collected and identifying what is necessary:
- Before, or at the time of collecting personal information, we identify the purposes of collection.
- Information will be collected solely to fulfil these recognised purposes, or for related objectives.
- We only retain information for the fulfillment of these purposes and to provide future support.
- Every effort is made to ensure data remains relevant to the task, accurate, complete and up to date.
- Information is never shared with any party for commercial reasons, only to facilitate your objectives.
- Data will be protected by reasonable security safeguards, against loss, abuse, theft, or unwanted access.
- Data is collected by lawful, fair means and whenever possible, with the consent of the person concerned.
This approach fits with legislation and our belief that your data is your property, to be used for purposes you would accept. We also take active decisions on privacy, such as not using cookies on this website.
For ourselves, or our clients, helping to ensure good standards of data protection is a considerate path and a good business decision.