Mediation Services

Unlimited Advice

Disputes can damage a business, in financial terms and loss of focus. We will offer all the time needed to go through a situation.

We offer website related technical advice but helping you resolve or avoid conflict is our aim. Whatever stage a dispute has reached, you are welcome to talk to us.

Cancellation

Cancellation is rare but can happen for the best of reasons. Once the mediation process begins, we carry out work quite quickly and can not normally refund setting up fees.

The same will apply to the cost of meetings which have already taken place, or any expenses incurred on behalf of clients.

Payment Method

There is no charge for consultation, once all parties agree to mediation payment is in advance.

An invoice will be sent by our management unit for secure online payment via any bank account or most cards.

If this is not practical for you, your mediator may be able to arrange alternatives. We do not wish to see barriers in place for anyone wishing to use our service.

Group discussion on costs at mediation
 

Website Mediation Costs

Please note that the information on this page relates to mediation in person. We also offer telephone mediation, with no direct preference for either except which will be most effective in helping solve a dispute.

Each party agreeing to mediation is asked to contribute towards the cost. A generally accurate guide table is below but this is a guide, each situation is different and our aim is keeping costs to a minimum. In most cases fees are split between parties, so you pay half the amount shown.

User contributions: May 2011 for 12 months

Business Sector Setting
Up Fee		 Half Day Full Day
Community Unit or Charity £75 £150 £250
Sole Trader or New Business (Under 1 Yr) £100 £200 £325
Small Business £125 £250 £400
Medium Sized Business £150 £300 £475

The setting up fee includes all communication and a technical evaluation. Although common practice, we do not raise fees according to amounts involved in a dispute. We understand why this happens but prefer to simply charge for our input.

Variations in Cost

Mediation can involve separate meetings before a joint session. These normally take place within the same day and location but if not, this may amend cost, along with venue hire if needed, or the mediator's travel expenses. All fees are however totally transparent, as we hope is our mediation service:

 

Our aim is to ensure everyone has an available avenue to resolve website disputes without undue cost. You are welcome to contact us to discuss how we can help.