Using a Mediator

Remote Support

Telephone mediation, backed up by email or suitable online facilities is part of our support. This section focuses on mediation in person but they can be equally useful.

Which suits your situation depends on the complexity, your wishes and the best route to settle the dispute you are involved in.

Independence

Mediators need to be neutral, open minded. Apart from fairness, this brings imaginative solutions which personal interest may hide.

We take the need for independence seriously and try to create a viable outcome for all parties, if possible maintaining business links.

Experience

Website mediation can be helped by technical knowledge of the web. Experience in this field is of value but in a sense secondary.

The mediator you work with will be experienced in a broad range of disputes.Their technical knowledge simply an asset which increases the likelihood of agreement.

dispute mediation meeting
 

Website Dispute Mediation

Mediation is a way to effectively and efficiently resolve conflict. Not a soft option but one where there does not need to be an absolute winner or loser. The mediation process is also private and confidential, helping all parties openly find ways to settle a dispute, protect their interests and move on.

  • Reduced time settling disputes can be vital
    to a business.
  • Cost savings, litigation may be curtailed, or avoided entirely.
  • Flexibility in terms of timescale, structure, or approach.
 

Website dispute mediation deals with a relatively new, technical field which can add to misunderstanding. As specialist mediators we can clarify underlying issues but our role is conciliatory, to ensure all parties see the benefit of mediation.

Our mediators assist in a flexible way, to help set aside barriers in website disputes. Settlement terms are generally legally binding, although evidence can be presented in an open way, the resolution process varied to suit.

Mediation Puts You In Control

Unlike litigation, you are not waiting for others to pass judgement. Being involved in the solution helps people achieve a settlement they own and generally want, ending a dispute becomes reasonable, logical. The pages linked below provide information on how mediation supports that view:

 

Anyone involved in a dispute can contact us for advice. We will speak with other parties if that suits, or suggest an approach you can make to encourage them to move forward. If mediation is not the best option, we point to alternatives but that is unusual, mediation works.