Our Ethos

How You Help Us

As much as our support can make a difference to your website, we are equally happy to receive ideas from businesses. Services should evolve through listening to clients.

Overseas Sites

Whilst we would like to help every website owner, the Report Service is limited by funding to websites in the UK, or those with a substantial UK connection.

We receive many requests from sites elsewhere and try to reply but can not help directly. We suggest you speak to relevant organisations in your region. If they wish to contact us to see how they could provide support, we will assist.

Communication

We recognise that clients often run their website themselves on a day to day basis. Our staff make sure information is easy to understand and readable.

Even if you are using technical or legal suport, your website is part of the business, being aware of detail helps with wider decisions.

Society connected by the web

The Website Report Service

Our journey began in August 2006, initially as part of a voluntary sector IT support unit in Surrey, now a national non-profit service. The first stage was creating a separate website support organisation, Surrey Web Development. This offered a range of services, including free advice, website reports, dispute support.

The technical reports were well received, the Website Report Service becoming our focus and growing to offer UK wide support. Clients overall gave us good feedback, those involved in website disputes particularly so. We were also fortunate to take on board specialist mediation skills at the right time.

As each day passed, the clear need in the business community left only one decision, to concentrate on website related disputes. From our standpoint, we feel the service is unrivalled, yet offered at supported cost. From a client perspective, independent, professional advice and practical solutions are available.

The web is a great asset but still evolving, poor support or misunderstandings not unknown. Helping businesses overcome disputes is our contribution to positive growth. Society benefits from every business being able to utilise opportunities technology presents.

Sharing the Future

With nearly eighty percent of households having a PC and an internet connection, businesses have a channel for instant communication. Being free to pursue this is essential to consumers, businesses and the growth of new enterprise.

As our policy statement suggests, this is the aim of our specialist staff but they also have a personal wish, to see everyone take part in the future they are helping to build. They are enthusiastic about website development and just as keen to see people able to benefit from the web unhindered.

By all means take a look at the website dispute services we offer. Every website is seen as important, no fees will ever be incurred without agreement and if we can help without cost, we always will. Please feel free to contact us at any time.